Privacy

Data Deletion Request

You have the right to request deletion of any personal information that Renee's Cleaning Services holds about you. This page explains how to submit that request.

What data we may hold

  • Name, email address, and phone number from enquiry or booking forms
  • Service address and property details submitted with a quote request
  • Messages or feedback sent to us via the website or email
  • Lead information received via Facebook / Meta advertising
  • Gift voucher or referral records linked to your email address

How to Request Deletion

Step 1

Send us an email

Email reneescleaningservices.tsv@gmail.com with the subject line "Data Deletion Request".

Step 2

Include the following details

Your full name, the email address or phone number you used when contacting us, and a brief description of what data you would like deleted.

Step 3

We will confirm and action your request

We will confirm receipt within 5 business days and complete the deletion within 30 days, unless we are required by law to retain certain records.

Please Note

In some cases we may be required to retain certain records to comply with Australian law (for example, financial or tax records related to completed bookings). Where this applies, we will inform you of what we are legally required to keep and why.

Submit Your Request

Email us directly and we'll take care of the rest.

reneescleaningservices.tsv@gmail.com

For more information on how we handle your data, read our Privacy Policy.